Kristina Toombs Writer

Areas of Expertise:

Understands your ideal client persona by thorough research and provides a voice and style to match your needs. Provides written instruction for technical processes involving government regulations, systems, and components of hardware and software. Writes editorial articles. Edits and publishes company and organizational newsletters.

Specific Skills:

Tina is a highly-skilled technical and creative writer who has demonstrated proficiency in the following areas:

• Proposals that sell: bid requirements including contract terms and conditions or a set of templates.
• A fun newsletter: can produce the publication and manage the content or provide templates in Microsoft Word for you to easily maintain.
• An informative press release: versatile information that can be submitted to publications to generate articles.
• A catchy brochure: copy to sell your product or services.
• Instructions: step-by-step tutorial, online help, and manuals.
• Website Copy: revamp your content with unique language and keywords to boost search engine rankings.

Technical Skills:

Expert user of Microsoft Word & Excel, Adobe Acrobat 9 Extended, Adobe Captivate 4, RoboHTML 8, SnagIt9, basic knowledge of graphics and PhotoShop CS4

Notable Work:

• Acquired $7 million in software and hardware maintenance contracts per year as a proposal writer for Environmental Systems Corporation.
• Published over 30 software and hardware manuals. The audiences included 40 percent of the nation's electric power industry for EPA emission compliance, a variety of national food processing and distribution industries, and multiple local and state ambient air monitoring departments.
• Built over seven online help systems using concepts of context-sensitivity and conditional text. Published existing online help systems for software builds on emergency call for Environmental Systems Corporation.
• Developed quick start and task-based video tutorials for software users.
• Wrote press releases, blogs, and articles for organizations such as Knoxville Area Rescue Ministries, GORE-TEX's online gear testing community, Cumberland Gap's Heritage Trails Outdoor Festival, and the Titanium Chef Backcountry Cooking Competition.
• Edited, co-wrote, and produced newsletters for multiple agencies, including the following: an award-winning newsletter for the East Tennessee Chapter of the Society for Technical Communication, Dynamic Consultants newsletter for insurance brokers, and a state-wide newsletter for the Tennessee Trails Association.

Recommendations:

"She is a multi-talented individual, very easy to work with, a quick learner and one of the most professional people I have worked with in a long time. She would be a great asset to any team.” -Mark Reda, over 30 years of experience in the software industry, Senior QA Specialist, Environmental Systems Corporation

"I found Kristina to be outstanding in her writing and analytical skills, which allowed her to review highly technical specifications and prepare detailed proposals and their associated budgets." -Rebecca Cate, over 14 years of sales and marketing experience, Sales Associate, Environmental Systems Corporation

"Tina is a strong team contributor who digs right in and turns her work around as quickly as possible. She interacts comfortably with her subject matter experts and ensures that her writing is thorough and appropriate for its end users. Beyond this, she is an expert with tools and process, always looking for more efficient ways to produce our deliverables and forging ahead to master new technologies that improve our delivery media." -Athena Mondello, over 15 years of technical communication experience, Documentation Project Manager, Environmental Systems Corporation